Privacy Policy

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Effective Date: March 2025
Last Updated: November 2025

Welcome to Cozy Sloth Bakery — where we believe in slowing down, savoring every moment, and respecting your privacy just as much as your sweet tooth. This Privacy Policy explains how Cozy Sloth Bakery, owned and operated by Jessica Burks-Hale, collects, uses, and protects your personal information when you visit our website, make purchases, or interact with us online.

Information We Collect

We collect personal information that helps us process your orders, communicate with you, and improve your experience. This may include:

• Personal details: Name, email address, phone number, and shipping/billing address
   
• Payment information: Collected securely through our third-party payment processors (we do not store full credit card details)
   
• Order details: Items purchased, preferences, and order history
   
• Email and marketing info: If you choose to sign up for our newsletter or promotions
   
• Cookies and analytics data: To understand how visitors use our site and improve user experience

How We Use Your Information 

We use the information we collect to:

• Process and fulfill your online orders
   
• Communicate order updates, offers, and important announcements
   
• Send occasional newsletters (only if you’ve opted in)
   
• Improve our website, menu offerings, and customer experience
   
• Comply with legal, accounting, or regulatory requirements

Sharing Your Information 

We value your trust — that’s why we never sell your information.
We only share data when necessary to run our business, such as with:

• Payment processors (e.g., Square, PayPal, or Shopify)
   
• Email and marketing tools (e.g., Mailchimp or similar)
   
• Analytics tools (e.g., Google Analytics)
   

These partners only receive the information needed to perform their services and are required to keep it secure and confidential.

Cookies and Tracking

Our website uses cookies and similar technologies to provide a smoother experience and help us understand how visitors engage with our site. You can adjust your browser settings to refuse cookies, though some features may not function properly.

Your Privacy Choices

You’re in control of your information. You can:

• Unsubscribe from emails at any time using the link at the bottom of our messages
   
• Request to view, update, or delete your information by contacting us directly at hello@cozyslothbakery.com
   
• Adjust your cookie settings in your browser

Data Security

We take your privacy seriously — your data is protected through secure servers, encrypted connections, and trusted third-party services that meet industry standards.

Children's Privacy

Our website and products are intended for general audiences but not directed toward children under 13. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or the law. The “Last Updated” date at the top will show when the latest revision occurred.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please email us at: hello@cozyslothbakery.com
Attn: Privacy Inquiry

Slow down and savor — your privacy is safe with us.